Frequently Asked Questions
Get the answers you need to upgrade your game.
How long does it take to process my custom helmet order?
Standard processing for custom helmet builds and accessories typically takes 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery.
What is your return policy for visor and facemask upgrades?
We accept returns on unused and unopened visors and facemasks within 30 days of purchase. Please note that items showing signs of installation or field use cannot be returned for a refund.
Do you ship your football gear internationally?
Yes, Green Gridiron ships to athletes and collectors worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and package weight.
Will a specific facemask fit my helmet model?
Most facemasks are designed for specific helmet shells (e.g., Riddell SpeedFlex vs. Schutt F7). Please check the compatibility guide on the product page or contact our support team to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer financing options through Shop Pay Installments for larger equipment purchases.
Are the collectibles you sell authentic and licensed?
Absolutely. All helmets, decals, and accessories sold by Green Gridiron are 100% authentic and sourced directly from official manufacturers like Riddell and Schutt.